Privacy & Cookies Policy

How we use your data

Mode Global Holdings PLC are committed to protecting and respecting your privacy.

This notice sets out the basis on which any personal data we hold about you will be processed. Please ensure you read the below carefully to understand how we will process your data. If you set up an account with us, further information on how your data will be processed will be provided to you within the application process.

Mode Global Holdings PLC will be responsible for the processing of your information, unless otherwise stated, and for the purposes of the Data Protection Legislation, will be the Data Controller.

Information we collect

We will collect and process the following data about you:

Information you give us. This is information about you that you give us by filling in forms on our site www.modeplc.com (our site) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to any of our services, submit an enquiry or request information via any of our forms and if you report a problem with our site. The information you give us may include your name, address, e-mail address, business details and phone number, financial information or information about a third party. If you provide information about a third party you must make them aware that you have done so and advise them of this privacy notice.
Information we collect about you. When you visit our site we will automatically collect the following information:
Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version and time zone setting.
Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Information we receive from other sources. If someone else has submitted information about you, it will be processed in accordance with the detail of this notice. In addition, if you apply for an account with us we will receive information from third parties which will assist us in verifying the information which we receive.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good user experience and allows us to improve our site. For detailed information on cookies and how they are used, please see our cookie policy.

How information is used

We use the information which we hold about you in the following ways:

Information you give to us. We will use this information:

to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us, more details are provided if you open an account with us;
if applicable, to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
to notify you about changes to our service;
to conduct research and analysis to ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you. We will use this information:

to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
to allow you to participate in interactive features of our service, when you choose to do so;
as part of our efforts to keep our site safe and secure;
to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
if applicable, to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them;
if you have applied for a product with us, as detailed within the terms and conditions of your product.

Information we receive from other sources:

We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Who we may share your information with

In specified scenarios, we may share your information with:

Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, or any successor company.
Selected third parties including:
- business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
- analytics and search engine providers that assist us in the improvement and optimisation of our site.

We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
If Mode Global Holdings PLC or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Mode Global, our customers, or others.

Storage of your personal data

All data supplied to Mode Global Holdings PLC will be stored within the EEA and will be held securely. The data will only be held for a specified period of time which will be in line with regulatory requirements or best business practice.

Your rights

In accordance with the Data Protection Legislations, Individuals are provided with various rights:

The right to request access to your personal information;
In specified circumstances, the right to request erasure, rectification or to cease processing;
The right to data portability;
Where processing is based on consent, you have the right to withdraw consent, please note, your withdrawal of consent will not affect the lawfulness of processing performed prior to withdrawal of your consent, and;
The right to complain directly to the supervisory authority. For the UK, this is the Information Commissioner’s Office (ICO) – www.ico.org.uk.

Third party links

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy notice and that we do not accept any responsibility or liability for these. Please check this information before you submit any personal data to these websites.

Changes to this privacy notice

Any changes we make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy notice.

Contact details

If you have any questions on how your data is processed or any of the information supplied in this notice you can contact the Data Protection Officer via the contact form on our site.

This notice was last reviewed 15 August 2020.

Mode Global Holdings PLC is a public limited company incorporated and registered under the laws of England and Wales with company number 12794676. Registered office: Finsgate, 5-7 Cranwood Street, London, EC1V 9EE, United Kingdom.

This website and its contents are being supplied to you solely for your information and are intended to present only background information on Mode Global Holdings PLC, its business and the industry sector in which it operates. This website and its contents do not constitute or form part of, and should not be construed as, any offer for sale or subscription of, or solicitation or any offer to buy or subscribe for or otherwise acquire, securities or tokens in any jurisdiction, or an inducement to enter into investment activity.

IMPORTANT NOTICE

The information on this website is being made available by Mode Global Holdings plc ("Mode") in good faith and for information purposes only. Please read this notice carefully - it applies to all persons who view this Website. Please note that this notice may be altered or updated. You should therefore read it in full each time you visit this Website.

The information contained on this Website is not comprehensive and much of it is historical. No reliance may be placed for any purpose whatsoever on the, or the suitability of the shares of Mode for any prospective investor and Mode, its directors and its advisers assume no responsibility to you or any third party for the consequences of any errors or omissions. Neither Mode, its directors nor its advisers accept any liability for any direct or indirect or consequential loss or damages of any kind resulting from any use of this Website or any information contained on it.

Some of the statements contained on this Website and in documents accessed through this Website may be forward looking statements. Actual results may differ from those expressed in such statements, depending on a variety of factors. The past performance of Mode or its shares cannot be relied on as a guide to future performance. The price of the shares may go down as well as up and it may be that investors do not recoup the amount originally invested.

This Website and the information on it does not constitute, or form part of, any offer or invitation to sell or issue, or any solicitation of any offer to purchase or subscribe for, any shares in Mode, nor shall it (or any part of it) or the fact of its distribution form the basis of, or be relied on in connection with or act as an inducement to enter into any contract or commitment therefor and any decisions you make based on the information contained on this Website are your sole responsibility having, where appropriate, taken independent advice as to the investment decision and any laws or regulations applicable to such investment decision.

The information contained in this section of the Website is not directed at, nor is it intended for access by, persons located or resident in the United States, Australia, Canada, the Republic of South Africa, the Republic of Ireland or Japan or any other jurisdiction in which it may be unlawful to receive or view such information. If you are not permitted to view the information (or are in any doubt as to whether you are permitted to view the information), please exit this Website.

Any shares of Mode referred to in the information on this Website have not been, and will not be, registered under the U.S. Securities Act of 1933, as amended. Such shares have also not been registered under the applicable securities laws of Australia, Canada, the Republic of South Africa, the Republic of Ireland or Japan and may not be offered or sold in Australia, Canada, the Republic of South Africa, the Republic of Ireland or Japan or any other jurisdiction if to do so would constitute a violation of the relevant laws of, or require registration thereof in, such jurisdiction.

Mode, its affiliates, agents, representatives, any other party (whether or not involved in creating, producing, maintaining or delivering this Website) and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party in connection with this Website in or the information contained on it.

By clicking "Accept" you accept you have read the terms of this Important Notice.

Jonathan is a banker and entrepreneur since the mid-90’s. He led some of his family investments in many FinTech ventures, including an early investment in ZOPA in 2005, led the post-crisis restructuring of Kauphting Bank Luxembourg, renamed Banque Havilland, and was CEO between 2009 and 2013. In 2017, he co-founded Redwood Bank, a technology-driven SME lender in the UK, where he currently serves as a Non-Executive Director. Jonathan has been involved in a number of Public Companies including Jellyworks PLC that was listed on AIM in 1999 and sold eight months later to Shore Capital Plc.

Richard is an award-winning Board-level executive with over 25 years’ experience in leading innovation, growth and change in financial services, telecoms and media in the UK, Europe and the Middle East. Having served 11 years in the British army and 20 years in business, Richard is a founding director and COO of Mode Global Holdings Plc, where he manages the company's day-to-day operations.

Rita is a Director of Mode Global Holdings Plc as well as CEO of Mode, where she oversees the business strategy, growth, sales and partnership networks. Rita worked at Alipay for 10 years where she held a number of senior roles, including Head of EMEA - overseeing the company’s overall business in the region, Head of Canada and later as CEO of Alipay (UK) Limited, serving on the board of the company.

Gary has thirty years’ experience within financial services, in both the banking and building society sectors. He has held senior positions at Alliance & Leicester Plc, Nationwide & Newcastle Building Societies and Cambridge & Counties Bank, before co-founding Redwood Bank in April 2017. He now serves as CEO of Redwood Bank and has since been named as a UK Top 25 Business Leader and Finance CEO of the Year.

Jonathan is a Director of Mode Global Holdings Plc and the CTO of Mode. He brings a combination of experience across fintech, payments, as well as Open Banking. He co-authored the payments and security sections of the UK Open Banking Specification which lays out an open standard that enables account-to-account (A2A) payments and a safe and secure way for third parties to interact with customers' bank accounts. Prior to joining Mode, Jonathan was an API and Payments Architect at Mastercard and before that CTO at Open Banking payments startup, Banked.

David is a Non-Executive Director of Mode Global Holdings Plc and has had an instrumental role in Mode’s business development. David also holds the position of Director of Operational Transformation at PGL. Prior to this, David was appointed as a Non-Executive Director of JGOO Ltd specialising in supporting businesses trade with Chinese nationals and students here in the UK and in China and as Business Development Director of Mode Global Holdings PLC. David has held a number of senior roles in the retail and hospitality sector, including the role of Operations Director at Wyevale Garden Centres and Managing Director at BHS International (UK) Ltd. David’s retail and operations experience spans over 40 years including significant periods with the Arcadia Group and Marks and Spencer.